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Customer Engagement



Click to be amazed! Your new website, apart from being visually exciting, is designed specifically to capture business for you in a way that no other website can.

It’s fully loaded with every state of the art technique to let you automatically engage with your customers and it’s this engagement that will build up your business in the months and years ahead.


Utilising all the various ways your website communicates with your customers, your website automatically gathers your prospective customer contact data using innovative technology. Once you gather all this ever expanding data, you then communicate with your customers, using all the techniques we provide you with, which will empower your business to grow.

Step 1: Gather data from every touchpoint on platform
  • You start with your friends, family, existing and past customers, who are added to your database. These can be added individually using the ‘Sign up for Newsletters & Offers' form on your website, or you can import from your own contact lists
  • Customer contact data is captured from every use of your Onscreen Virtual Credit Card Terminal for Online payments; Instant Pay, Pay by Phone, Virtual Till, Card Validation, Pay an Invoice, Recurring Payments, Direct Debit by Card, Pay as you Go and Credit Control
  • Contact data is captured from Online shop purchases through Instant Pay buttons in newsletters, Facebook, Twitter etc,
  • Contact data is also automatically captured when customers use any of these Contact forms on your website, designed to communicate directly with your customers;
    • Newsletter & Offers
    • Request a Quote
    • Request a Callback
    • Client Testimonials
    • Buy by Phone

Step 2: With all the contact data you have gathered, you now engage regularly with customers to bring business far beyond the reach of your original existing customer list. You communicate with your prospective customers as follows:
  • Send regular Newsletters, informative and with products and services to sell directly from the Newsletter.
  • Inform your entire database of new offers or updates on your products or service using the automated social media networking Apps
  • Monetise large numbers of people on the main social media networks allowing friends and contacts to buy directly from their social media pages
  • Build offers and information pages on members’ websites and direct people to them by social media networking and email
  • Offer Vouchers APP to instantly send text messages of your latest offers


NOWADAYS, CUSTOMER SERVICE IS MORE IMPORTANT THAN IT HAS EVER BEEN, SO EVERY TIME ANYONE USES ANY OF THE ABOVE ENGAGEMENT FEATURES ON YOUR WEBSITE, THE CUSTOMER (AND YOU) ALWAYS INSTANTLY RECEIVE AN AUTOMATED ILLUSTRATED EMAIL THANKING THEM FOR THEIR SPECIFIC TYPE OF ENQUIRY OR PURCHASE. THE EMAIL THEY AND YOU RECEIVE IS ON THE SAME HEADER AS YOUR WEBSITE, THIS IS CUTTING EDGE INNOVATION DESIGNED TO IMPRESS YOUR CUSTOMERS AND GIVE THEM CONFIDENCE THAT THEY ARE DEALING WITH A COMPANY WITH THE INTEGRITY TO COMMUNICATE WITH THEM ON SUCH A PROFESSIONAL LEVEL.


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